WITHOUT EXCEPTION, RETURNS WILL NOT BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION FORM (RMA). You will find a link to the RMA form at the bottom of the page.
All orders requiring a core return include a prepaid shipping label for hassle free core returns! All you have to do is place your core securely in the box and place your included label on the box and you are all set!
If you would like to process a return core, the following should be noted:
Cores not meeting the above criteria will receive no core credit and will be scrapped.
Under no circumstances will credit be given for any cores that are not received within thirty (30) days from the date of your order.
ALL PRODUCTS ARE WARRANTED TO BE FREE FROM DEFECTS IN MATERIAL OR WORKMANSHIP.
If you would like to return an item for credit as defective, the following should be noted:
Parts will be tested and, when confirmed to be defective, credit will be issued
NEW RETURN POLICY
All new parts which are returned, unused, are subject to a 15% restocking fee, except if the incorrect part was shipped.
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